Refunds and Cancellations
Wickd Wearables LLP (Brand Name: BEWICKD)
Welcome to BEWICKD, operated by Wickd Wearables LLP. This Refund and Cancellation Policy outlines the terms and conditions for requesting refunds and cancellations for the purchase of ebooks, courses, and other software-as-a-service (SAAS) products from our website.
Refund Policy
Ebook Refunds
Due to the nature of digital products, we generally do not offer refunds for ebooks unless there is a technical issue that prevents you from accessing or using the ebook. If you encounter such an issue, please contact our customer support within 7 days of purchase, and we will work to resolve the problem or provide a refund at our discretion.
Course Refunds
We offer a 7-day refund policy for our courses only if you face technical difficulties in accessing the course. You may request a refund within 7 days of the purchase date by contacting our customer support with the required details. Refunds will be processed using the original payment method and may take up to 7 business days.
SAAS Product Refunds
Refund eligibility for SAAS products will be determined on a case-by-case basis. If you encounter technical issues that prevent you from accessing or using the SAAS product as intended, please contact our customer support within 7 days of purchase. We will evaluate the issue and provide a refund if deemed appropriate.
Cancellation Policy
Ebook and Course Cancellations
Once an ebook or course purchase is made, it cannot be canceled or reversed. Please review your order carefully before completing the purchase.
SAAS Product Cancellations
For SAAS products, you may cancel your subscription at any time by logging into your account and following the cancellation instructions. Cancellation will stop future recurring charges; however, it will not result in a refund for past payments unless otherwise stated in this policy.